Help Center Upgrade

Upgrade

(Note: This guide is for major upgrades between different versions, e.g., from SRO2018 to SRO2024, and not for minor updates within the same version.)

Upgrade from SRO2018 to SRO2024:

1. Check Requirements. (Please refer to: Helpcenter: Requirements)
2. Close Smart Report Organizer Windows Application.
3. Stop Smart Report Organizer Windows Service if Running. (Please refer to: Helpcenter: Windows Service Settings)
4. Backup Database: Helpcenter: Backup Database (Important: Perform this step before starting the upgrade to prevent data loss.)
5. Purchase Annual License: Webshop
6. Download SRO2024: Download Page (Please refer to: Helpcenter: 32-BIT or 64-BIT Decision)
7. Run setup.exe (This will install the new version over the existing installation.)

Upgrade from SRO2023 to SRO2024:

1. Check Requirements. (Please refer to: Helpcenter: Requirements)
2. Close Smart Report Organizer Windows Application.
3. Stop Smart Report Organizer Windows Service if Running. (Please refer to: Helpcenter: Windows Service Settings)
4. Backup Database: Helpcenter: Backup Database (Important: Perform this step before starting the upgrade to prevent data loss.)
5. Uninstall old versions of SRO: Windows/Control Panel/Program and Features/Smart Report Organizer/Uninstall
6. Download SRO2024: Download Page (Please refer to: Helpcenter: 32-BIT or 64-BIT Decision)
7. Run setup.exe (This will install the new version over the existing installation.)
8. Copy your previously backed up database files into the new installation folder. For example:
   • Old installation folders:
     • For 32-BIT: C:\Program Files (x86)\DataZimmermann\Smart Report Organizer\
     • For 64-BIT: C:\Program Files\DataZimmermann\Smart Report Organizer\
   • New installation folder:
     • For 32-BIT: C:\Program Files (x86)\DataZimmermann\Smart Report Organizer (32-BIT)\
     • For 64-BIT: C:\Program Files\DataZimmermann\Smart Report Organizer (64-BIT)\
9. Delete the old installation folders that are no longer required.