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32-BIT or 64-BIT Decision

32-BIT or 64-BIT – Which version should I use?

  • The choice between the 32-bit and 64-bit versions of Smart Report Organizer (SRO) depends primarily on the Crystal Reports version and the database drivers used by your reports. It is not determined by the Windows operating system.

Crystal Reports Architecture

  • Crystal Reports 2008, 2011, 2013, 2016 → typically use 32-bit database drivers.
  • Crystal Reports 2020 and newer → native 64-bit application using 64-bit database drivers.

Recommended SRO Version

  • SRO 32-BIT: Recommended for reports created with Crystal Reports 2008, 2011, 2013, or 2016, especially when using 32-bit database drivers.
  • SRO 64-BIT: Recommended for reports created with Crystal Reports 2020 or 2025, especially when using 64-bit database drivers.

Using Both Versions

  • In environments with a mix of older and newer reports, SRO 32-bit and SRO 64-bit can be installed and used side by side on the same machine (with a valid SRO license).
  • Running both versions in parallel is often the safest approach when migrating reports or database drivers from 32-bit to 64-bit.