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Help Center - Move to a new computer

Move to a new computer

Follow these steps to safely move your Smart Report Organizer installation to a new computer without losing your data.

  • Check Requirements: Requirements
  • Close Smart Report Organizer if it is currently running.
  • Stop all Smart Report Organizer Windows services if they are running:
    Open Windows Services Manager
    Stop Smart Report Organizer Service
  • Backup Database: Backup Database (Important: Perform this step before starting the update or upgrade to prevent data loss.)
  • Download: Downloads
  • Install: Install
  • Activate your new installation with your existing license which you can find in your account here: My Account
  • Copy both database files from the old computer to the new computer.
    • [Your-Current-Installation-Folder]\Db.mdf
    • [Your-Current-Installation-Folder]\Db.ldf
  • ​Run SRO on the new computer and if everything works as expected, then uninstall SRO on the old computer.
    (Each license can only be used once)