Contact

Help Center - Solve Runtime Problems

Solve Runtime Problems

How to solve runtime problem

  • Description:
    Error message when opening a report and automatic delivery does not work.
    The problem can be solved by simply re-installing the runtime.
  • Error Messages:
    Message1
  • Solution:
    1. Restart your computer or server. (Don't skip this point!)
    2. Download: SAP Crystal Reports runtime engine for .NET Framework (32-bit) (13.0.21)
    3. Run: CRRuntime_32bit_13_0_21.msi with admin permissions.
    4. Click [Reinstall]:
      SAP Crystal Reports runtime engine
    5. Problem is solved now.