Help Center How to solve runtime problem

How to solve runtime problem

How to solve runtime problem

• Description:
  Error message when opening a report and automatic delivery does not work.
  The problem can be solved by simply re-installing the runtime.
• Error Messages:
  
• Solution:
  1. Restart your computer or server. (Don't skip this point!)
  2. Download: SAP Crystal Reports runtime engine for .NET Framework (32-bit) (13.0.21)
  3. Run: CRRuntime_32bit_13_0_21.msi with admin permissions.
  4. Click [Reinstall]:
     
  5. Problem is solved now.